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$19.95
7 Steps to Better Written Policies and Procedures is an easy to read and use books that teaches you how to add content to each section of the writing format template (for policy or procedure documents) that I provide to you free when asked.
This 7 step writing format has recently been updated with a new step. The steps in this book include:
Purpose
Scope
Policy
Definitions
Responsibilities
Procedures
Document Approvals
Revision History -
$37.54
The #1 Guide to Excellence in Technical Communication—Fully Updated for Embedded Assistance, Mobile, Search, Multimedia, and More
Direct from IBM’s own content design experts, this guide shows you how to design product interfaces and technical information that always place users front and center. This edition has been fully revised to help you consistently deliver the right content at the right time.
You’ll master today’s best practices to apply nine essential characteristics of high-quality technical information: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness.
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$26.95
A Simple Guide to Managing Documentation
They’re supposed to be useful tools, but whether they’re printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldn’t function. ISO 9001:2000 and other quality management systems place great emphasis on documents, and for good reason. Documents aren’t individual, stand-alone elements of the management process. They’re interrelated, formatted in different media, and controlled by various and distinct functions. Keeping critical information current and in the right hands requires more than just signing off on procedures. Document control is essential, but where should you begin?
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$24.90
With nine detailed chapters, this book presents the latest insights into both daily and strategic document control practices and challenges. Key topics addressed in the book are: • Document control principles, processes and technology • Document life cycle and its governance • Project document control • Strategy and planning for document control • Writing effective document control procedures • Different approaches to numbering documents and revisions • Creation and use of smart document templates • Document control assurance and quality control The book also provides different views and approaches to a number of topics, general advice as well as step-by-step guidance, 25 example forms, templates, and illustrative diagrams. About the Author Dawit Kassa is an Information Management professional for the design and construction of facilities. He is also a PMI-certified IT Project Manager and currently leads a project to design and build advanced construction and asset document and data management systems. His past professional experiences include multiple roles as Information Management Business Analyst, IT Business Analyst and Project Manager working on large oil and gas facilities and projects.
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$32.98
In Document Management for the Enterprise, Michael Sutton clearly defines and simplifies the principles of document engineering and management. He arms you with a set of proven techniques and methods for planning, building, and maintaining automated systems for fast and efficient storage and retrieval of documents and forms. And, with the help of numerous case studies, he shows you how to avoid common pitfalls and how to overcome frequently encountered obstacles. The most up-to-date, comprehensive, hands-on guide to the engineering and management of enterprise document management systems.
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$22.09
Flowcharts teaches how to create and compare different flowcharts that outline the sequence of steps in a process. The information is presented in a straightforward, easy-to-understand manner through a series of exercises and case studies. Users of Plain & Simple Series learn how to select the right tool for the task at hand, collect the right data, interpret the data, and take appropriate action based on their findings.
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$40.32
Information Security Policies, Procedures, and Standards: A Practitioner’s Reference gives you a blueprint on how to develop effective information security policies and procedures. It uses standards such as NIST 800-53, ISO 27001, and COBIT, and regulations such as HIPAA and PCI DSS as the foundation for the content. Highlighting key terminology, policy development concepts and methods, and suggested document structures, it includes examples, checklists, sample policies and procedures, guidelines, and a synopsis of the applicable standards.
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$14.72
Your new trainers don’t know how to properly operate the VCR and monitor . . . your employees don’t know how to use a preferred conference call vendor . . . your middle managers fail to consistently report their employees’ overtime.
Tired of explaining things over and over? Save time, frustration and money and improve performance by creating your own task aids.
This self-study guide will show you how to create checklists, lists of steps, forms, worksheets, decision tables, flowcharts all kinds of task aids to help employees take corrective action and perform their jobs.
When you follow the author’s advice, you’ll be on the way to designing and developing your own appropriate job aids easily and quickly.
Close the gap between what is happening and what should be happening.
Working at your own pace, you’ll learn about every step involved in creating an effective task aid and get plenty of practice implementing the steps.
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$34.64
Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management,Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr.JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you:
- Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production,distribution, and project evaluation
- Scores of usable templates, checklists, summaries, and forms
- Dozens of real-life case studies and scenarios taken from the author’s extensive experience at top corporations
- Techniques applicable to virtually all fields of documentation
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$79.99Original price was: $79.99.$39.99Current price is: $39.99.You are probably here because you are searching for a quick way to get documents done faster. WEL, YOU ARE IN THE RIGHT PLACE!
The days of trying to figure out how to start a document you need to get done immediately, are over. As a technical writer, it is important to have your secret superhero ability and that ability lies in the ability to quickly create documentation for your client.
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$129.99Original price was: $129.99.$59.99Current price is: $59.99.You are probably here because you are searching for a quick way to get documents done faster. WEL, YOU ARE IN THE RIGHT PLACE!
The days of trying to figure out how to start a document you need to get done immediately, are over. As a technical writer, it is important to have your secret superhero ability and that ability lies in the ability to quickly create documentation for your client.
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$59.99
Once you have completed the course you will receive a digital download of the certificate which can be printed or shared to any social media outlet. If you would like to have your certificate printed on heavyweight 14pt matte vanilla paper and placed in an elegant black steel frame, order this printed frame package today! The elegant frame with your hard earned certificate will ship within 2 weeks from the time of order. Shipping charges vary are based on your location.