Description
Coverage Includes
-
Advocating for users throughout the entire product development process
-
Delivering information in an ordered manner by following progressive disclosure techniques
-
Optimizing content so that users can find it from anywhere
-
Streamlining information for mobile delivery
-
Helping users right where they are
Whether you’re a writer, editor, information architect, user experience professional, or reviewer, this book shows you how to create great technical information, from the product design to the user interface, topics, and other media.
-
Thoroughly revised and updated
-
Extensive new coverage of self-documenting interfaces and embedded assistance
-
Updated practical guidelines and checklists
-
Hundreds of new examples
